Privacy Policy

NEWANA

A comprehensive marketing platform that allows its users to access the best offers from diet meal providers, gyms/sports centers, and stores of nutritional supplements and organic products in order to reach a better and new lifestyle through easy subscription to the best healthy food and fitness centers. Compare them and choose the most appropriate, as well as purchase nutritional supplements and various organic products at good prices


Definitions:

 The meaning specified above means “we”, “our”, “us”, “new me”, “platform”.

 “You-your”: The third person refers to the user of the platform

“Service Provider” “Meal Service Centers, Sports Clubs, and Stores Selling Organic Products and Nutritional Supplements”: Companies that provide subscriptions for meals, sports clubs, organic products, and nutritional supplements licensed to operate in the Kingdom of Saudi Arabia by government agencies, and available on the platform.

“Service” “Services”: We provide you with a fair comparison service between the prices of different products and services as well as product information from service providers so that “you” can make a decision and proceed.

“Offers and Subscriptions”: Special offers provided by “Nutritional Centers and Sports Clubs,” including prices, subscription formula, subscription schedules, and terms and conditions of service providers.

Points to note:

These points are not part of our terms and conditions and are for reference only before using the “Platform”.

“The platform is for personal use only and is exclusive to the individual concerned. The use of the “New Ana” website by intermediaries or representatives is strictly prohibited, and such use is considered illegal in accordance with the applicable regulations. The “New Ana” website reserves the right to legally prosecute and report to the competent authorities any intermediary. Or a representative who uses the platform illegally. New Ana also reserves the right to claim any broker or representative who uses the site illegally for any legal or financial consequences that befall the site due to this illegal use.

“You” must provide accurate and complete information when using “New Anna” so that “We” can provide appropriate offers for comparison

You must not use any information, data and copyright material contained on this website without our consent.

1-General provisions

1-1 These terms and conditions apply to your use of the “New Anna” website 

1-2 Please read the terms of use carefully before you start using New Anna. By using or granting the platform your acceptance or agreement, as the case may be, to the terms of use whenever this option is available to you, you accept and agree to comply with and abide by the aforementioned terms of use and you also agree to be bound by the privacy policy. If you do not want to agree to the terms of use or the privacy policy, you must not access or use the website.

2-Using the platform

By using the Platform you agree to the following:

You will not do or attempt to do anything that affects the safety and security of this Platform, or cause or may cause unacceptable harm, damage or inconvenience to other users of this Platform or to us.

You will not collect, extract, download and/or display or advertise on any other website or any other online or offline service by any means, whether printed, electronic or otherwise, any materials contained on or from this website.

If you violate any of the terms set out in 1-2 above, we may take such action as we deem appropriate, including preventing you from accessing this Website, taking legal action against you and disclosing this information to the appropriate legal and/or official authorities.

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

The New Anna platform is intended for selling products to adults over the age of 18 who can purchase by using a bank card or other payment methods available and permitted on the New Anna service.

3- Submitting documents and data on the platform

You are invited to contact us directly at any time to provide information, ideas, concepts, technical expertise, techniques, comments or suggestions: taking into account the following:

You must not misuse New Me by introducing material that is technologically harmful or designed to interrupt, destroy or limit the functionality of any computer software or hardware or to disrupt or cause the Site to malfunction. You must not attempt to gain unauthorized access to your documents, the server on which your documents are stored, or any server, computer, or database of “New Anna.” Violating this clause is considered a crime according to the Anti-Cybercrime Law.

You are responsible for ensuring that the computer or other device you use to access New Me is adequately protected against viruses, harmful materials or unauthorized access. We will not be liable for any loss or damage resulting from viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or otherwise.

You must upload accurate and complete information as requested by us on the website. If the information you upload is incomplete, inaccurate or unclear, it will affect the information displayed to you and we may not be able to make relevant offers to you, or the offers and other information we provide to you may be incorrect. It is your responsibility to ensure that your information is accurate and complete and we will not accept any liability in this regard.

The information you provide to us or add to your documents is yours. We do not own this information but you grant us the right to use your information to enable us to provide the Service to you. The data you provide will also be used for business and analytical purposes to help improve your documents and other products and services it offers in accordance with this Privacy and Cookies Policy.

We reserve the right to refuse or delete any information or documents you provide, in our sole discretion.

We reserve the right at any time to terminate, restrict or suspend access to your Documents without giving any prior notice and we will not be liable to you if your Documents are withdrawn, canceled or unavailable at any time or for any reason or for any period.

"New Ana" service reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its absolute discretion.

You are only permitted to view the material contained in your Documentation for your personal, non-commercial use. The grant of this limited license is conditional on your agreement to and compliance with these Terms of Use. Any other use of any of the materials contained in your documents including distribution or making them available to third parties (in their original or modified form) without our prior written permission is strictly prohibited.

If you copy, download, publish or otherwise make available any Content of Your Documents in a manner that contravenes or violates the Terms and Conditions, your right to use Your Documents and Content will cease immediately and you must return, delete, remove or destroy any copies of the Content from Your Documents.

4-Your obligations “you” 

“New Anna” is for personal use only and is exclusive to the individual concerned and is not transferable to any third party. Other than that, it is permitted to use “New Anna” for the purpose of obtaining competitive prices only. It is strictly prohibited to use the “New Anna” website by brokers or delegates. This use is considered illegal according to the regulations in force in the Kingdom of Saudi Arabia.

It is your responsibility to ensure that all information you provide to us or enter on this Site is complete and accurate, so please double-check your information before submitting it.

You must provide a valid email and mobile number to be able to receive important updates and notifications about your subscription

You will need to answer a number of questions to get a quote for any product or service. These questions are designed to ensure that we and all providers of related products or services obtain your information through your answers to the questions, in accordance with the requirements of the regulations in force in the Kingdom of Saudi Arabia, to provide you with accurate, appropriate, and timely information related to the products and/or services of interest. With it. Therefore, you must answer the questions completely honestly.

5-Service

The "New Anna" service provides its customers with products belonging to meal service centers and sports clubs, which are authorized by government agencies, to compare among them in order to make a decision based on those comparisons, and there is no fee or fee for this service.

The information you provide to us is used to formulate a Service Providers quote. Therefore, it is important to double-check all information to ensure it is complete and accurate. We endeavor to ensure that we accurately convey the information you provide to the Service Provider for the purpose of providing a price comparison.

These terms and conditions and our correspondence with you will be published in Arabic and English.

6-Order process

As a registered user, you can order and purchase products via New Anna. If an amount must be paid for a product you have ordered, you must pay the full amount/installment for this product as stated during the order process. All orders you complete (the platform) “‎” are subject to acceptance in accordance with these terms.‎

“Confirmation” is a stage that specifies the final details of your order. After this, we will send you an email confirming the process and detailing the products you ordered. Please note that this email is not for order confirmation or order acceptance.

.There may be errors in transmission that may lead to an interruption of the purchase process. The platform service will make every effort to try to solve any problems that may arise as a result of such errors. Your role is to agree to cooperate with the New Anna service in resolving such matters, provided that New Anna has complete freedom to act and determine the appropriate decision in such cases.‏


7-Receiving offers

Each center, club or store will have a different approach to providing price offers and may not provide price offers for all of its products. When you have expressed interest in a specific product from a service provider, we or the service provider may contact you for more information so that we can help you reach the optimal service (provided that we and/or the provider continue to treat your data as confidential and comply with the instructions in force in the Kingdom). Saudi Arab).

8-Payment

Payment is made using (Mada, MasterCard, Visa, or SADAD service) at the time we receive your order for the relevant products, and after we verify your card details.

To ensure that the card is not used without your consent, if you want to use the MasterCard and Visa card as a payment method, you will enter the card data in the “platform” and then you will be directed to the payment confirmation portal for MasterCard and Visa procedures, and the accuracy of your data will be verified using the appropriate databases. By other parties authorized by official authorities. By accepting these terms, you agree to carry out such checks. The information you provide to the website may be disclosed to the procedures payment (MasterCard and Visa), which may keep a record of that information. Please note that this is only done to confirm your identity. All information you provide to us will be dealt with in full compliance with the laws in force in the Kingdom of Saudi Arabia.

The price you pay for the products you ordered is the price displayed on the platform at the time your order was received. Although we make sure that all product prices are accurately stated on the platform and are linked electronically with service providers, it can Some errors occur. If we discover an error in the prices of products you ordered, we will inform you as soon as possible.

All prices mentioned are in Saudi Riyals and include taxes (if any) at currently applicable rates. Regarding credit and debit cards, please note that it is your responsibility to check with your bank first before making a purchase that no imposes any additional fees or services for using these cards and if there are any foreign exchange risks for you, we are not responsible for any excess fees charged by banks (or any relevant third party) on your credit or debit card Your own...

We have the right to prevent the use of certain cards for any reason at our sole discretion

9-Responsibility for content

We are responsible for ensuring that we accurately reflect product or service quotes through price comparison technology. We are also responsible for the factual data we provide to you and the protection of your data in accordance with the laws and regulations in force in the Kingdom of Saudi Arabia

We will do our best to provide you with quality service and a virus-free website. However, we are not responsible for computer viruses or other computer-related problems you experience as a result of using this site, which are beyond our control. We recommend using the right virus scanning software for you.

We are not responsible for any comments, opinions, ratings or other postings on this website by third parties.

Service Providers and Third Party Websites are responsible for failures or errors on their websites

10-Text messages

By creating an account, you agree that the Platform Services may send you text messages (SMS) as part of the normal business process of your use of the Services.

11-Intellectual property

The entire content of the site, including but not limited to text, designs, graphics, photographs, videos, interactive displays, logos, text, arrangements and layouts, is the sole and exclusive property of “us” and licensed to us, and all rights are reserved to us. All trademarks and trade names, including New Anna, and all other derivatives thereof, including trademarks that appear on the Site, are our property and may only be used by licensees to whom we specifically grant these rights. You also agree not to use, publish, advertise, or reverse engineer any content or other intellectual property rights on this site without obtaining our prior written consent.

12-Privacy Policy

We will comply with all applicable data protection laws and regulations from time to time in relation to the personal data we collect from you. In addition, we will adhere to the terms of our Privacy Policy.

13-External links

The Site may include advertisements with external links on separate web pages (“External Sites”). After clicking on or accessing these external sites, you will leave our website. We do not verify, review, endorse, guarantee or control the content of any External Sites, unless expressly stated otherwise in the Terms.

We will not be responsible or liable for the content displayed on external sites and you will access such external sites at your own risk. You also agree not to link any other website or external sites to the New Anna website without obtaining prior written approval from New Anna. We are not responsible if external sites send your cookies or collect data, and you are responsible for checking external sites to locate their terms and conditions and privacy policy and reviewing this agreement and acknowledge that you are entering the process of accessing a link and / Or make references to external sites at your own risk.

14- Termination

We may issue a notice, temporarily suspend, or permanently terminate your right to use this Site if you:

material breach of any of these terms and conditions;

Violate or attempt to violate any rights of any other user(s) of this Website and/or third parties in connection with this Website; or

Use this website to commit or attempt to commit a crime

Misuse, hack or attempt to hack any part of “New Me”

15-Applicable law and jurisdiction

These terms apply to your use of the site and comply with the laws in force in the Kingdom of Saudi Arabia. By using the website, you expressly agree to the applicable law, jurisdiction and jurisdiction of the Kingdom of Saudi Arabia over the terms of use, and any dispute over the content of the website is subject to the exclusive jurisdiction of the courts in the city of Riyadh in the Kingdom of Saudi Arabia, regardless of your geographical location.

16-Amendment

We have the right to change the terms and conditions at any time. Any of these changes will be deemed effective on the day they are published on the “New Anna” website, so you must read the terms carefully before using “New Anna” when registering an account or using the “Services” and every time you use

http:// newana.me/, and we recommend that you print a copy for future reference

Your continued use of “New Anna” after the publication of the modified version of the Terms of Use means your acceptance and agreement to those changes. You are expected to check this page from time to time so you are aware of any changes as you are obligated to comply with them.

17-For communication or complaints

We aim to provide a high level of service to all our customers. Unfortunately, sometimes things go wrong. When this happens, we do our best to resolve complaints quickly and fairly.

Connect with us.

Cookie Policy

We want your experience on http://newana.me/ to be fast, simple and easy. To ensure that you can take full advantage of the service provided your computer, tablet or mobile device will need to have cookies enabled. If cookies are not enabled on your device, this may limit your experience on our website and will mean that you will not be able to save and retrieve your quotes. In some cases, this may mean that you cannot access some of our online services at all.

Data protection is of the utmost importance to us at http://newana.me/, so our cookies are simply to make it easier for you, while allowing us to ensure that we can personalize your experience on our website.

What is a cookie?

A cookie is posted on your web page and is used by the platform website you are viewing to identify you as a user, which then enables you to store information on your device's hard drive. Cookies allow the recording of specific information about the pages accessed or visited. This allows us to recognize you as a unique customer and provides us with information about how you use our site. Cookies are commonly used on the Internet and do not harm your device's system.

How do we use cookies?

We use four categories of cookies on our website

Absolutely necessary

the performance

Jobs

Marketing

Some of these are "session cookies", which only exist for the duration of your visit to our website and are deleted when you leave the site. Others are “persistent cookies”, which remain on your device until they expire or are deleted.

“Strictly necessary” cookies

These cookies are necessary to enable you to move around the platform's website and use its features, such as accessing secure areas of the platform's website. Without these, we cannot guarantee that you will be able to use our sites.

Our use of strictly necessary cookies includes the following

Provide quotes and account information

Determine the customer experience and features used in the electronic platform session

Authentication and verification of electronic platform requests

Ensure that information entered on our website is secure and not subject to access by third parties

"Performance" cookies

These cookies collect information about how visitors use the Platform website, for example, which pages visitors visit most often.

These cookies do not collect information that identifies the visitor. All information collected by these cookies is aggregated and therefore anonymous. They are used only to improve how the platform's website works.

Our use of performance cookies includes the following

Compile aggregate, anonymous information that is used to manage and plan improvements to our services.

Help us adapt the site to customer needs.

Measure advertising effectiveness.

"Functionality" cookies

These cookies are used to provide services (such as videos) or allow the website to remember choices you make (such as your username, language or the region you are in) to provide enhanced, more personal features.

Our use of functional cookies includes the following

Remember your chosen preferences to personalize your experience

Provide live chat functionality

We do not use functional cookies to target ads to you on other platforms' websites

“Marketing” cookies

Targeting cookies record your visit to our site, including which platform pages you visited, the links you followed, when you visited the site, your IP address and device identifier. We use carefully selected and approved advertising and marketing providers to help us serve our advertisements to users. These providers will set and use targeting cookies on our Platform websites to ensure that the advertising they deliver to you is relevant to your interests and needs.

These cookies collect information about your Platform browsing activity and allow our service providers to track you when you visit various Platform sites, so that they can display our advertisements to you on those sites. For example, if you visit our home page but don't get a quote, the cookie will collect this information and serve you an ad on a different platform to encourage you to come back and get a quote. Our service providers control cookies and are responsible for how cookies are used.

Although these cookies do not collect information you enter into forms on our site (such as your name and email address), we sometimes use your email address, IP address, and information about whether you have purchased an offer. The information is shared in Encrypted form and our providers can combine this information with data collected by their own cookies to serve our ads to the audiences we choose.

We and our service providers also use “marketing” cookies to:

improve our site, for example by enabling us to understand how our customers interact with our site;

Evaluate the effectiveness of our advertisements and promotions on third party sites, for example by tracking whether and how often customers click on such advertisements;

The content of marketing emails we send to you and the operation of those emails, where we have your consent to send you those emails. For example, if you have looked at a quote but not used the offer these cookies may send you an email to remind you of your quote and encourage you to come back to view the meal offers

And running communications support service for you